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Frequently Asked Questions

 

Where are sessions held?

I can host in my office in Huntingdon Valley, PA, or in my office in South Brunswick, NJ. I can also come to you, but I prefer first-time clients come to one of my office locations if possible.

 

How far do you travel?

I will drive up to 90 minutes each way and the session length must be equal to or greater than the total travel time round trip. For example, if you live 90 minutes away I would need the session to be three hours or longer. If you didn't have time to do all three hours that would be fine but you would still be billed for three hours. You can calculate my drive time from my starting point in Abington, PA. *Please note that I only travel to places I can drive to and do not fly to other parts of the country or do overnight or multi-day sessions.

 

How long are your sessions?

A two-hour minimum is required for all sessions, with an eight-hour maximum. I do not do overnight sessions or multi-day sessions. I recommend 2-3 hours for the first session. What are your hours of operation? Cuddle sessions are available between 12:00 pm - 9:00 pm Monday through Friday and 12-5 pm Saturday

 

Do you put clean sheets on the bed?

Yes, for every session I always change the sheets and blanket on the bed, even if I have multiple clients within the same day. So you can rest assured when you come to one of my office locations that the bedding was laundered just for you.
 

Is there a place for me to change?

Yes, you can change in my office, and I can step out into the waiting area until you are ready.

 

Is there a place to shower?

No, my offices are in professional buildings so there are no showers. If you have a desk job and showered in the morning, that is fine. However, if you have a physically demanding job or work in the heat, or if you are coming from the gym, etc., you should plan to shower before coming to the office.

 

Is this legal?

Yes, cuddle therapy is legal when it is strictly platonic and conducted with clear professional boundaries.

 

What are your rates?

You can view my rates here.

 

Do you offer discounts?

Yes, I offer several savings programs for returning clients.

 

What should I wear?

I suggest you wear something comfortable enough to sleep in that is also decent enough to go outside in. A t-shirt and shorts or sweatpants are a great option. The minimum clothing is a tank top and shorts. Boxers/ undergarments are not a substitute for shorts.

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What will you wear?

I follow the same clothing guidelines as you. I generally wear leggings and T-shirts. I do not take clothing requests except for the following scenarios: 1. Religious requirements 2. Avoiding certain types of fabrics due to allergies or sensory issues. 3. You want me to wear more fabric (eg., long sleeves rather than short sleeves). *I will not honor any requests that involve wearing less fabric or anything sexual or skimpy in nature.

 

Can I touch, play with or massage your feet?

No, you cannot. In addition, I do not entertain any other fetishes. So if a request is based around a fetish or kink the answer is no.

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I am _____ are you _____ friendly?

 

Most likely, yes. Please review my Non-Discrimination Policy.

 

Are you 420-friendly? Can I drink?

Mind-altering substances during cuddle sessions are not allowed. I need you to be sober and fully able to consent. I understand that people use alcohol and other substances as a social lubricant in unfamiliar situations. When we meet for the first time we will take our time to chat and get comfortable with one another, you will never be forced to cuddle; you let me know when you're ready to begin.

 

What are cuddle sessions like?

At the beginning of the first session, we will share space and get comfortable before we start to cuddle. When you feel ready, we can begin. You are encouraged to take the lead in the session, but if you aren't sure what you want, I can make suggestions, or you can look through one of my books of cuddle positions. While we cuddle, we can talk, doze off, listen to music, watch a movie or TV show. Cuddle Sessions are a platonic (non-sexual) experience. This is great if you are looking for a warm, nurturing, and accepting environment, but not so great if you are looking to get your sexual needs met. Please review the code of conduct to ensure that this is right for you.

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Is this confidential?

Generally, yes. I will not share with anyone that you are my client or any details that could possibly identify you. There are a few exceptions: 1. If we are meeting outside of my office (eg., your home or a hotel), I will disclose your name, the address of where we meet, and your basic contact information to my trusted safety person. They will only ever share your information if I go missing and the police need to be called. This has thankfully never happened before. 2. If we met on a cuddling platform such as Cuddle Comfort or Cuddlist, and you violate the code of conduct or behave in an unsafe manner, I will report you to the moderators for the safety of the community.

 

What makes you a cuddle professional?

I have the training and experience to create and maintain a safe platonic container so we can be physically and emotionally close without crossing boundaries. This is my business and full-time career, so you, the client, take priority and will consistently be available to you, unlike someone who is an enthusiast or does this work part-time.

 

What if I get aroused during the session?

If your body gets aroused we will not act on it, and we will ignore it. If you have an erection, we will make sure to be in a position where I am not coming into contact with it and if necessary, we can take a break.

 

What if I show up not ready to cuddle?

You are never forced to cuddle or do anything you don't want to do in a session. We will always go at your pace, and we can begin to cuddle when you say you are ready. If you just want to share space and talk and never end up cuddling, that's ok too.

 

What if I want to extend the session or leave early?

I may be able to extend the session if I have the time. If you think you might want to extend the session, it’s best to let me know ahead of time. You can end the session at any time for any reason, but you will not receive a refund for the remaining time if you end early.

 

What are the boundaries/ What is and is not allowed?

The boundaries are outlined in my Code of Conduct.

 

What is your payment and cancellation policy?

A $30 non-refundable fee is required for the consultation call; this amount can be applied to your first session if booked within 30 days; however, if you cancel the call or do not show up, you will not receive a refund and will have to pay an additional $30 for a new consultation. A 50% deposit is required to reserve your first appointment. This deposit is non-refundable, except in the rare event that I must cancel the session; you will receive a full refund immediately. If you cancel with more than 48 hours' notice, you can use your deposit as credit towards a future session. If you cancel with less than 48 hours' notice, your deposit will be forfeited, and you will need to make another deposit to reschedule. The remaining 50% of the payment is due upon arrival at the start of the session. In all subsequent appointments, you may pay the total amount at the beginning of each session. If you are a no-show or cancel at the last minute for a subsequent session, I reserve the right to require a deposit for the next booking. If you violate the code of conduct during a session, I will end the session early, and you will not receive a refund. You are always welcome to leave a session early, but you will not receive a refund.

 

Do you work with couples?

I am open to working with couples as long as both parties are present during the initial consultation call and the session remains platonic.

 

Do you offer virtual sessions?

Not at this time. I only offer a pre-session consultation call if you are interested in having an in-person session.

© 2026 by Xandria Schaeffer | info@cuddleworks.net | Huntingdon Valley, PA 19006 & South Brunswick, NJ 08810

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